Our Services

From Idea to Adhesive – Professional Support You Can Count On

At Kelan, we don’t just supply adhesives—we offer a full-circle service experience designed to help you succeed in material bonding, product performance, and market delivery. From personalized customization to after-sales support, our service team is committed to long-term partnerships with measurable results.

🎯 1. Personalized Customization

Tailored Solutions for Your Market, Materials & Applications

Every industry and every customer need is different. That’s why we offer flexible customization services to support your unique bonding needs—whether you’re developing new products, improving performance, or building your brand.

OEM & Private Label Service

· Logo printing, branded packaging, custom labels
· Neutral or fully customized designs for global distribution

On-Demand Formulation

· Custom adhesive formulas based on your substrate, application method, production speed, and temperature/humidity requirements
· Formulation R&D available for PUR, EVA, APAO, PSA, and water-based glues

Sample Processing

· Process from your drawings or samples
· Small-batch trial run to verify adhesion strength and compatibility
· Free standard samples for testing and evaluation

Design-to-Delivery Workflow

We support a complete solution lifecycle:
Design → Material Testing → Formula Validation → Production → Shipment → Warranty

Roof Inspection

📊 2. Satisfaction Survey & Quality Feedback

Consistent Quality & Transparent Results You Can Trust Your satisfaction is the standard we measure against. We implement a multi-layer quality assurance system with professional-grade monitoring.

“Quality is not just promised—it’s proven, tracked, and improved.”

Material Expertise & Inspection

1.In-house testing lab for viscosity, strength, temperature tolerance
2.Raw material traceability and batch records
3.Certificate of Analysis (COA), MSDS, and optional environmental test reports

Shipment-Ready Inspections

1.Pre-shipment inspection on appearance, bonding results, and packaging
2.Real-time reporting of quality issues and immediate corrective action

Customer Feedback Loop

1.Monthly quality feedback collection and satisfaction survey
2.Data-driven product refinement and formula optimization based on user input
3.Technical team response within 24 hours

Why Us

🛠️ 3. Product Use Guidance & Training

🎓 Onboarding & Operation Guide

With years of industry experience, our skilled team brings unparalleled knowledge and creativity to every project.

🧰 After-Sales Support & Local Service

We tailor our services to meet your unique needs and vision, ensuring each outdoor space reflects your personal style.

⚡ Fast Delivery, Stock Assurance

We prioritize eco-friendly methods and materials, fostering beautiful landscapes that respect the environment.

Testimonials

Honest Reviews from our Customers

The PUR hot melt adhesive from Kelan is outstanding! We use it in our furniture assembly, and it provides strong bonding, heat resistance, and moisture protection — far beyond our expectations. Their technical support is also professional and responsive. Highly satisfied!

We’ve been using Kelan’s PUR hot melt adhesive for our window and door production. It performs excellently on wood, plastic, and metal, with fast curing and high bonding strength — greatly improving our production efficiency. Highly recommended!

Request a Quote

Ready to Work Together? Build a project with us!

Learn More From

Frequently Asked Questions

1. Can I request free samples for testing?

Absolutely. We encourage all potential partners to test product samples before ordering. Simply send us your application details or substrate material, and we’ll recommend and dispatch the most suitable adhesive grade.

2. Do you provide technical support or application guidance?

Yes. Kelan offers free application consulting, including:
Glue compatibility evaluation
Recommended application temperature, pressure, and equipment
Troubleshooting (e.g., bubbling, edge lifting, poor adhesion)
On-site or video training upon request
Our engineers have supported clients in over 30 countries.

3. What are your minimum order quantities (MOQ)?

For regular models:
Adhesive: MOQ starts from 500kg
Packaging accessories: MOQ varies by item (e.g., 200 rolls of protective film)
We support flexible trial orders for new customers.

4. How do you package and ship adhesive products for export?

Moisture-proof drums, cartridges, or foil packs for PUR adhesives
Palletized and shrink-wrapped loading
Export-standard outer cartons with your logo (upon request)
Available FOB, CIF, DDP or EXW shipping terms

Our logistics team is experienced in global delivery.

5. What is your typical production and delivery time?

In-stock items: Ship within 1–3 business days
·Customized orders: Production time is usually 7–15 days, depending on quantity and complexity
·OEM orders: Logo printing or special packaging requires 3–5 extra days
We maintain buffer stock of standard SKUs to ensure on-time delivery.

6. Can you support OEM/ODM or private label adhesive production?

Yes! We offer:
Customized formulas (e.g., viscosity, curing speed, color)
·Packaging with your brand/logo
·Barcode, instruction manual, carton design
·Exclusive agency or regional distributor agreements
We help clients build their own adhesive brand.

7. Do you have international certifications?

While we currently do not hold global certifications like ISO/UL/SGS, our adhesives comply with RoHS, REACH, and EU safety standards, and we can provide third-party test reports as needed.

If certification is a key requirement, we can cooperate with your local lab or arrange customized testing per order.